Welcome
Thank you for choosing Easy Call And Answer (hereinafter: “the App”, “we”, “us”). Your privacy is important to us, and therefore we detail below which data are required to operate the App, how they are used, and your rights.
The App may be free to download and may include a limited free trial period. After this trial, continued use may require a paid subscription or a one-time in-app purchase processed via Google Play Billing. All applicable terms (price, duration, renewal, and cancellation) are clearly presented in the App before any payment is requested. Subscriptions can be managed or canceled at any time via your Google Play account settings.
1. Data Collected and Requested Permissions
The App does not collect or store personally identifiable information (PII) such as names, email addresses, or phone numbers on external servers. For its basic functionality, it requests the following permissions on your device:
- Contacts – to display your contact list and enable quick dial; stored locally on the device only
- Call Log – to display the device’s call history; stored locally on the device
- Phone – to place and receive calls (including “unmute” and “quick dial” functions)
- Display over other apps (Overlay) – to present the incoming call screen even when the App is in the background
- Show on Lock Screen – to display the call screen over the device’s lock screen
- Ignore Battery Optimizations – to maintain smooth operation in the background
Sensitive permissions disclosure: The App’s use of the Call Log permission is strictly limited to showing your recent calls inside the App and enabling quick actions (e.g., redial). Call log data never leaves your device, is not uploaded to external servers, and is not used for advertising or profiling.
The App does not record phone calls, capture call audio, or transcribe conversations. It also does not access the content of SMS/MMS messages.
All accessed data remain strictly on your device and are not transmitted or stored externally.
2. Crash Reporting (Firebase Crashlytics)
To enhance stability, the App uses Firebase Crashlytics by Google. When a crash occurs, anonymized technical data are sent to Google, including:
- Device model and Android version
- App version
- Timestamp and stack trace
- Network status (Wi‑Fi / cellular)
No personally identifiable information is included. Data are retained for up to 90 days and processed in accordance with Firebase’s privacy policy (see: https://firebase.google.com/support/privacy).
3. How We Use the Data
- To provide core calling functionalities
- To diagnose and resolve technical issues through Crashlytics
The App does not use any data for advertising, marketing, or user profiling.
4. Sharing of Information
The App does not share, sell or distribute personal information. The only data shared externally are anonymized crash reports sent to Google as detailed in section 2.
5. Data Security
- All communication with Firebase is encrypted via TLS
- Data is securely stored on Google servers
- Access is restricted to authorized development personnel only
6. Your Rights
Under applicable laws (e.g., GDPR, CCPA), you are entitled to:
- Access the data we hold about you
- Request its deletion, correction, or restriction of processing
- Object to processing or request data portability
- Invoke “Do Not Sell” rights (though no personal data are sold)
Since we do not maintain a database of PII, most requests will be acknowledged by stating that we do not retain such information. You may contact us as outlined in section 11 to exercise your rights.
7. Children’s Privacy
The App is intended for adults and is not directed to individuals under 16 years of age. If we become aware that data from a child under 16 has been collected, we will delete it immediately.
8. International Data Transfers
Crash report data collected by Firebase Crashlytics may be processed in the United States or other countries under Google’s Standard Contractual Clauses (SCCs).
9. Policy Updates
This Privacy Policy may be updated occasionally. In the event of material changes, we will notify users within the App and update the “Last updated” date accordingly.
10. In-App Purchases and Subscriptions
The App may offer additional features or continued access through in-app purchases or auto-renewable subscriptions managed by Google Play Billing.
When applicable, a free trial period is offered before any charges occur. Prior to purchase, the App clearly displays all terms, including price, billing period, auto-renewal status, and how to cancel. You can manage or cancel subscriptions at any time via your Google Play account settings.
Payments are processed by Google Play. We do not collect or store payment card numbers or other payment credentials.
11. Contact Information
For privacy-related inquiries or requests:
Email: support@easycallandanswer.com